If your unit is not operating properly, please refer to the outline below.
Problem |
Possible Cause |
Corrective Procedure |
Unit not receiving power |
Plug not properly inserted |
Reinsert plug and rotate |
Fuse in power cord is defective |
Replace with 1 amp 250 Volt 3AG fuse (see here) |
Lighter socket not clean and negatively grounded |
Consult your dealer or a professional car mechanic |
Fuse of electrical wiring for lighter socket defective |
Consult your dealer or a professional car mechanic |
"Poor detection range" |
Antenna/lens opening partially blocked |
Reposition unit with unobstructed view of road ahead and behind |
Radar signals unable to pass through windshield |
Determine whether your vehicle has a "heated windshield" know as Instaclear® or ElectriClear®, or is covered with a metallic sun screen. |
Erratic or frequent alerts |
High concentration of non-police X band sources |
Use CTY mode or CTY ALL |
Review section in this manual on Performance Verification |
Partial or no display |
Dim or dark mode engaged |
Disengage dim or dark mode |
If you experience a problem with your unit that is not covered in this outline please call, Monday to Friday, 8:30AM - 4:30PM EST,
for assistance: